Call every enquiry back.
Nepdesk Voice phones your whole list, holds a conversation worth having in the language the lead actually speaks, and hands your counsellors the ones who are ready — with the transcript and everything it learned.
It never asks a question to fill in a form
A list that size is full of gaps — no course, no city, no budget. The obvious design asks for each one, and produces a survey the lead hangs up on. So the agent talks about the college and answers what the lead actually cares about. The gaps close on their own.
She was never asked where she lives, or which colleges she was comparing, or when to call back. All three are on the counsellor’s screen.
Admission season is eight weeks long
The list does not arrive evenly. It arrives all at once, after results, and it has to be worked before the seats go. Calls are claimed one at a time from a single queue, so adding capacity is adding machines — and no lead is ever dialled twice.
Leads in a single campaign, imported from the spreadsheet your counselling desk already keeps.
Why these calls do not sound like a robocall
- pillar / 01language
Speaks the way your callers do
- Indic speech models
- Code-mixed Hinglish
- Nine languages
- No translated US voice
- pillar / 02turn taking
Can be interrupted
- Barge-in handling
- Silence detection
- No awkward pauses
- Answers the question asked
- pillar / 03grounding
Only says what you gave it
- Your documents
- Your campaign brief
- Edited without a developer
- Every call traced
- pillar / 04disclosure
Says it is an AI when asked
- Every time
- Offers a human
- Never impersonates staff
- Honours do-not-call
Your counsellor reads the call before dialling
A ten-second verbal handoff tells a counsellor nothing. Opening a hot lead here gives them the whole conversation and everything pulled out of it — which is also how they tell a lead who genuinely wants the fee structure from one who said “put me through to a human” to get off the phone.
Calls your own team makes from the browser are recorded and transcribed on the same line, and scored for the head of admissions.
- course
- B.Tech, Computer Science
- city
- Nashik · needs hostel
- comparing
- A Pune college
- asked about
- Placements, total cost
- call back
- Today, after 5 pm
“That’s better than the one in Pune I was looking at. I’m from Nashik, so hostel bhi dekhna hai.”transcript · 02:14 · never asked
Cold calling is illegal here. This is not that.
TRAI’s rules cover AI voice calls explicitly, and the penalty is charged per call. So consent is a gate in the product, not a line in a contract — a campaign does not launch until it passes.
Consented leads only
Pre-flightEvery lead carries where and when they asked you to contact them. Rows that cannot show it stay out of the queue.
Your college is the sender
DLT · 160-seriesRegistered headers on domestic carrier routes, from a number that belongs to you — not a pooled line shared with another institution.
Recordings stay in India
DPDPATranscripts and audio are personal data. Media, models and storage all sit in Indian regions, and Do Not Contact is permanent.
Bring us one season’s list
Send a few hundred of last year’s enquiries and hear what comes back. We set the campaign up with you, and you listen to the calls as they happen.
- Upload last season’s enquiry sheet to your vault.
- Write the brief — what the agent may say about your college.
- Pick calling hours, languages and the number to call from.
- Launch, listen in, and work the hot leads as they land.